Terms & Conditions

ECL Direct is the owner and publisher of the content contained in the ECL Direct website.

Your purchase of product from ECL Direct website is subject to the “Delivery Policy”, "Collection Policy" “Privacy policy” “Returns policy” and "Terms & Conditions" all of which can be found on the ECL Direct website. If you do not accept these terms, please do not use and/or purchase product from this website.

Orders and Payment:

Please review your order very carefully in the basket and checkout before the final payment is made as all website purchases are subject to our Refunds policy. Orders will only be processed when payment is received in full. If for whatever reason payment is not received in full we may contact you to make alternative payment arrangements.

Pricing:

The products listed for sale on the ECL Direct website are in New Zealand Dollars (NZD) and include GST. Reference to “was” and “normally” in the offers refers to either a manufacturer suggested retail price (SRP) or ECL Direct ticketed pricing. While we endeavour to ensure all information and pricing is accurate ECL Direct does reserve the right to refuse sale if an error has been made. All product are offered as an invitation to treat and except and omitting errors (E&OE).

Availability:

We will make every endeavour to ensure that stock is available for your order. We cannot and do not guarantee supply from either the website or ECL Direct stores. In the event that we are out of stock you will be notified via email.

Acknowledgement:

You acknowledge that we may not receive your transmission of data relating to the order due to circumstances outside of ECL Direct control. This could include, but is not limited to computer, software, hardware, internet and/or other types of failure. You acknowledge that ECL Direct is not liable to you in any way for any loss or damage caused either directly or indirectly in connection with any transmission of or failure to receive any transmission for whatever reason. You acknowledge that ECL Direct may proceed with all instructions received through the internet without further consultation or permission from you. You acknowledge that ECL Direct is under no obligation to check the authenticity, authority, accuracy or completeness of any instructions received through the website.